Privacy Policy
At LabDispatch, we are committed to protecting the confidentiality of your laboratory operations. This policy outlines how we collect, use, and safeguard your information to ensure the integrity of your clinical workflows and dispatch processes.
We collect information necessary to process your support requests, including your full name, work email, and organizational affiliation. This data is used exclusively to assist you with technical issues, qualification of requests, and specimen tracking.
Your data is processed in secure environments designed for high-availability and clinical compliance. We do not sell your information to third parties. We may share your data with our service providers who assist with technical support and portal maintenance, under strict confidentiality agreements.
We reserve the right to update this policy to reflect changes in our operations or legal requirements. By using LabDispatch Support Hub, you agree to the collection and use of your information as described in this policy. If you have any questions, please contact our support team.